If there is an issue with your order such as it has arrived damaged or is faulty, please contact us via or call 07 5491 1588, so that we can determine the best way to address your concern.

There are no returns if you have purchased the incorrect item.

All items are shipped by our distribution centre and should be at your doorstep within 5 – 6 business days.

B’Creative Patchwork and Sewing reserves the right to cancel any online order within 3 working days of purchase.